"There should be a spinning 3D Neuron Here"

Bugs
#1

Find out how to enable it. I have been trying. I saw a couple other similar posts but no answers… Here is the issue. After logging in for the first time to play I was confronted with “There should be a spinning 3D Neuron Here, [Find out how to enable it]”,  clicked on the “Find out how to enable it” button it takes me to a blank page with the url of: 


https://eyewire.org/help.php 

- I am a new user 
- playing on the most updated version of google chrome
- using a macbook pro running mac osx 10.6.8

help me

 
#2

http://webgl-bench.appspot.com/


It might help if you could run the benchmark and post the results again :slight_smile:
#3

this is what im getting…


#4

Ok, I don’t know much about the used hardware in Apple products. So you might as well wait for another opinion…


I think, there are two possibilities: Either your Macbook Pro is somehow “well advanced in years” and uses one of the not supported graphics cards - see here: http://support.google.com/chrome/bin/answer.py?hl=en&answer=1220892

If this is not the case, maybe something disabled WebGL support in Chrome (because WebGL is activated in Chrome by default, nowadays)… Follow the steps below ONLY if you are sure your graphics card is not listed as not-supported in the upper link.

To activate it again:
  1. type chrome://flags/ in the address bar of Google Chrome
  2. read the cool safety advice about Google Experiments :wink:
  3. look for an option “Disable WebGL” - which should be activated for you right now.
  4. Deactivate “Disable WebGL”…
  5. Restart Chrome and try again
  6. Report back! :smiley:

#5

k got the webgl working here is the data:


userAgent = Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/537.17 (KHTML, like Gecko) Chrome/24.0.1312.57 Safari/537.17
GL_VERSION = WebGL 1.0 (OpenGL ES 2.0 Chromium)
GL_VENDOR = WebKit
GL_RENDERER = WebKit WebGL
GL_SHADING_LANGUAGE_VERSION = WebGL GLSL ES 1.0 (OpenGL ES GLSL ES 1.0 Chromium)
±-----------------------------------------±-------------+
| metric                                   | value        |
±-----------------------------------------±-------------+
| vtf/l1.dim128.strip.tps                  |    130968750 |
| vtf/l1.dim128.strip.dps                  |         4060 |
| uniqtex/l4.dim32.strip.tps               |     92938185 |
| uniqtex/l4.dim32.strip.dps               |        48355 |
| uniqtex/l4.dim64.strip.tps               |    149402675 |
| uniqtex/l4.dim64.strip.dps               |        18821 |
| caps/ALIASED_LINE_WIDTH_RANGE0           |            1 |
| caps/ALIASED_LINE_WIDTH_RANGE1           |           64 |
| caps/ALIASED_POINT_SIZE_RANGE0           |            1 |
| caps/ALIASED_POINT_SIZE_RANGE1           |           64 |
| caps/ALPHA_BITS                          |            8 |
| caps/BLUE_BITS                           |            8 |
| caps/GREEN_BITS                          |            8 |
| caps/MAX_COMBINED_TEXTURE_IMAGE_UNITS    |           16 |
| caps/MAX_CUBE_MAP_TEXTURE_SIZE           |         4096 |
| caps/MAX_FRAGMENT_UNIFORM_VECTORS        |         1024 |
| caps/MAX_RENDERBUFFER_SIZE               |        16384 |
| caps/MAX_TEXTURE_IMAGE_UNITS             |           16 |
| caps/MAX_TEXTURE_SIZE                    |         4096 |
| caps/MAX_VARYING_VECTORS                 |           16 |
| caps/MAX_VERTEX_ATTRIBS                  |           16 |
| caps/MAX_VERTEX_TEXTURE_IMAGE_UNITS      |           16 |
| caps/MAX_VERTEX_UNIFORM_VECTORS          |         1024 |
| caps/MAX_VIEWPORT_DIMS0                  |        16384 |
| caps/MAX_VIEWPORT_DIMS1                  |        16384 |
| caps/RED_BITS                            |            8 |
| caps/SAMPLE_BUFFERS                      |            1 |
| caps/SAMPLES                             |            4 |
| caps/STENCIL_BITS                        |            0 |
| caps/SUBPIXEL_BITS                       |            8 |
±-----------------------------------------±-------------+
#6

looks like you can see the spinning neuron now :slight_smile:

#7

Yeah, sorry the help was unhelpful.  Is it all working again?

#8

Looks like Nkem helped you fix the issue?  Thanks!

#9

What about Firefox on Windows 7?

#10

Those varying vector restriction depends on the graphics card, not your browser.


Maybe you just tried yesterday, when the servers were overloaded :slight_smile: