Some problem: chat seems not to work

#1

I came back after 2 years absence.
2 problems occur: chat seems not to work most of the time!
Where do I tell about a merger? In this case in cube 1706366

I use a Mac, Safari
Thank for the help

#2

Ah safari is not supported, and it may be the source of your problems. Eyewire, officially, supports Chrome and/or Firefox.

As for the merger it’s actually an autapse, meaning two nubs (or parts of the dendrite) touching.


http://wiki.eyewire.org:88/index.php?title=Autapse

#3

Chat doesn’t work for me either. The weird thing is, it was working hours ago. Then it stopped. Before that it hadn’t worked for months.

1 Like
#4

Do you have any antivirus/internet security/ firewall popup/ad/script blockers/ whitelist ew in all of them

also try http://websocketstest.com/ and send the "RESULT ID: ##### " to devs/support might help them help you.

#5

Thanks, I’ll whitelist eyewire.org in kaspersky and send the websocket results to devs@eyewire.org?

1 Like
#6

Support@eyewire.com and yw