Site won't load / unresponsive

#1

First time here, am I doing something wrong? All I get is a blank black page with unresponsive links and no image / cube loading. All I can do is type some text into the conversation box bottom left but nothing else works. I have checked and my browser supports WebGL. I have cleared cookies, restarted even tried a new username to no avail.

#2

hi I am sorry you are not able to play and hope you will find the reason for it here is a few thing you could try

Only browsers supported is chrome and firefox if you have some other browser that could be the reason.
Also some virus programs have been known to make trouble.
Could eyewire or WebGL be blacklisted for some reason in your browser?

#3

Hello. I have the exact problem in Chrome. I’m trying to return to the project after a pause so I don’t know much.

#4

Hi Queensalis,

I’m sorry to hear you’re having trouble accessing Eyewire. Can you send us some info such as your OS, browser version and possibly any console errors to support@eyewire.org?

Here is a helpful link to make sure we can understand your issue as best we can!

Best,
M.