Merger in cube #1820265

#1

Hi there was a merger in CUBE #1820265, but I can’t get chat to show on my computer.

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#2

Hi AMCVT,

Thanks for reporting! There was an AI merger in this cube and it got removed :slight_smile:

If you’re having trouble with chat, can I ask what browser are you using?

Best,
M.

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#3

I use Chrome, but it may (in all honesty) be more of a user-error than anything else :laughing:

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#4

I have Chrome (latest version) and also can’t see chat. The weird thing is, I was able to see it about an hour ago.

I went on chat and mentioned this was the first time I had been able to see chat for months, and Nseraf replied that there were lots of changes in February. Now I can’t see chat again.

What might be going on?

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#5

Chrome Version 60.0.3112.101 (Official Build) (64-bit)

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#6

Hi jesmith_nm,

I’m sorry you’re having trouble with accessing chat. Can you take a screenshot of your javascript console to see if it is reporting any errors? You can access it by hitting control+shift+i on a Windows machine. You can reply here or feel free to email this info to support@eyewire.org.

Also have you tried using Firefox?

Thanks,
M.

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#7

Yup - omni.js?1503688677470:sourcemap:3 WebSocket connection to ‘wss://eyewire.org:2569/chat’ failed: Error in connection establishment: net::ERR_CONNECTION_TIMED_OUT
Synchronizer.reconnect @ omni.js?1503688677470:sourcemap:3
omni.js?1503688677470:sourcemap:3 Websocket error
omni.js?1503688677470:sourcemap:3 Websocket closed
omni.js?1503688677470:sourcemap:3 WebSocket

I’ll see if Firefox works

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#8

Sounds like WebSockets are blocked for some reason. Did Firefox end up working?