"Loading..." for ever. Can't play. What should I do?

Eyewire Bugs
#1

I am a new user and I want to try eyewire. But each time I login in, the “play” page (https://play.eyewire.org/) keeps “Loading…” for ever. I can see the main display as well as the 3D view on the left, as well as the “Shortcuts”, “Options” and “Actions” above the 3D View. But there is this message box in the middle of the main display which says “Loading…” with an animated GIF. And it keeps loading for ever. I can’t play and nothing happens.


I first tried with Firefox 11.0 but got this problem (as well as an additional one : the 3D View would say “WebGL is disabled. Find out how to enable it by click here”, and I can’t even click here…). I then retried with Chromium 17.0.963.79 : I can see the 3D view now but the page also keeps saying “Loading…” for ever and I can’t play. I am using Ubuntu 10.04.
#2

Hi siggg,

I can’t seem to reproduce this. Can you try hitting the escape key when the dialog message is up?

Also, it would help me to debug this if you can check the Chrome javascript console for any error messages (I think the shortcut on linux is ctrl+shift+j).
#3

I get the same error.  The “Loading …” animation just sits there for a long time.  When I looked in my console, I see a lot of GET requests for what appears to be image data.  Eventually the GETs stop (after about a minute), but the “Loading …” animation stays on the screen.

This started happening to me 2 days ago after I completed the training.

Update:  I re-loaded the page, this time with “Network traffic” disabled, and here is what I get:  (using Firefox 10.0.2)

[18:59:35.774] Error in parsing value for ‘float’.  Declaration dropped. @ https://play.eyewire.org/css/page_contents.css:4
[18:59:35.788] Unknown property ‘zoom’.  Declaration dropped. @ https://play.eyewire.org/js/jquery_themes/css/smoothness/jquery-ui-1.8.17.custom.css:18
[18:59:35.791] Error in parsing value for ‘filter’.  Declaration dropped. @ https://play.eyewire.org/js/jquery_themes/css/smoothness/jquery-ui-1.8.17.custom.css:19
[18:59:36.040] Error in parsing value for ‘left’.  Declaration dropped. @ https://play.eyewire.org/css/omni.css?1331913519:190
[18:59:36.043] Unknown property ‘-moz-background-size’.  Declaration dropped. @ https://play.eyewire.org/css/omni.css?1331913519:228
[18:59:36.046] Expected end of value but found ‘|’.  Error in parsing value for ‘image-rendering’.  Declaration dropped. @ https://play.eyewire.org/css/omni.css?1331913519:252
[18:59:37.490] truthSegs is not defined @ https://play.eyewire.org/js/omni.js?1331996652:1

Update:

Pressing the ‘ESC’ stops the “Loading …” animation.  I still can’t do anything, can’t click, can’t scroll layers, nothing.

#4

That helped quite a bit. I’ve just pushed another revision, which hopefully solves this problem. Please let me know if it persists.

#5

Yeah ! It works now… Gonna wire some eyes… :slight_smile: