For some time now, I have been having a problem with the 2D & 3D displays.
uhm silly question…but are you using any app in chrome that autotranslates? Because that looks exactly like how my screen shows when I use google’s auto translate app…or any other app that may be altering the/a website for whatever reason?
Tried Ctrl+0, no luck. Just to be sure I hit Ctl+ to increase the size and Ctr+0 to reset and the screen is still as in the screen shot.
press F12, and email HQ support with a screenshot of it, be sure to press a red “x” first that’s in the console. It could help them, help you.
Haven’t heard back on the info I sent to support. Any way to find our if this is being looked at or if they think it’s a problem with my rig?
send them a re on your email sometimes stuff get lost if they receive too many mails in a day. Or find and ask an admin in chat.
I talked to our devs some more about the problem. They’re wondering what size screen you’re working on. We know that the UI becomes a little bit odd when it’s on a Netbook (small screen) - things will overlap there. I also know that stretching the screen out very wide creates the larger gap in the middle between the 3D and 2D views.
Problem resolved! Turns out it was caused by a Norton Security tool bar. When it appears it pushes the display down the height of the tool bar thus cutting off the eyewire display.
Hooray! How weird that that happens. I’m so happy you figured it out! If someone else has this trouble, I’ll be sure to ask them about this. Cheers!