HQ has been busy fixing bugs, building features, and preparing for Neo. Along the way, we strive to work with players and solicit feedback as much as possible. It has come to our attention that there are concerns in the community that your input is not heard or acted upon. Please understand this is exactly opposite of what we are trying to do, and we apologize if you feel you are not listened to.
Please remember that we are a small team. Chris, Marissa, Celia, Devon, Daniela, and Amy. This is all of us at Boston HQ. We are a working hard to maintain Eyewire and Mystic as well as prepare for Neo. We write blogs, scientific papers, and grants to continually fund this endeavor. Of course the GMs also check all the cells and prepare new ones so you (hopefully) never run out of cubes. We produce neuroscience images and visualizations to try and share the scientific journey with you. Chris builds new features, works on neural data access, and spends a lot of time fixing bugs and trying to speed up Eyewire. We are earnestly working our hardest to make Eyewire the best place it can be. Of course, none of it would be possible without you. We appreciate your thoughts and opinions and want to understand if there is anything we are doing that makes it seem otherwise.
We’ve come up with some ways going forward to improve the ease of communication between the players and HQ and make sure that we are always getting player input along the way.
Beta Testing Days
In order to allow more players to beta test big features before they launch, we will start giving advance notice to the community when we are going to beta test a major new feature with 24 hours notice before beta testing begins.
We will then give a window of 24 hours to beta test and solicit feedback before a feature is implemented.
We will have 1-2 set time blocks for live testing during that 24 hours when Admins will be online in chat in the beta testing site to gather feedback and converse with players about their feedback. If players cannot be online during this time period we will have a forum post to gather feedback before we release the feature. We welcome both positive feedback and constructive criticism to any new features. There may be times when some players like new features while others have different opinions. We will do our best to accommodate the majority of players. Please make sure to leave your positive as well as negative feedback so we get a good picture of what is liked and what is disliked.
Bugs Reports and Feature Requests from Players
We are setting up a sheet for feature suggestions and bug alerts. Devs and admins will check this sheet regularly and present a weekly summary during our team meetings. We will not always be able to fix every bug or implement every suggestion, but we will make sure that community desires and concerns are heard and addressed.
We are currently working on the following items:
- Fixing seg grenades
- Giving Freeze to players
- Fixing location of Reap in Review Mode
- Finding and fixing slow queries that are impacting the whole site
Thanks for being a wonderful community and for helping us be innovators for the way scientific research is done, and will be done in the future. If you have concerns or feel that your voice is not being heard, please comment so we can address them and return to happy homeostasis.
Now and forever for science,