Hi there was a merger in CUBE #1820265, but I can’t get chat to show on my computer.
Hi AMCVT,
Thanks for reporting! There was an AI merger in this cube and it got removed
If you’re having trouble with chat, can I ask what browser are you using?
Best,
M.
I use Chrome, but it may (in all honesty) be more of a user-error than anything else
I have Chrome (latest version) and also can’t see chat. The weird thing is, I was able to see it about an hour ago.
I went on chat and mentioned this was the first time I had been able to see chat for months, and Nseraf replied that there were lots of changes in February. Now I can’t see chat again.
What might be going on?
Chrome Version 60.0.3112.101 (Official Build) (64-bit)
Hi jesmith_nm,
I’m sorry you’re having trouble with accessing chat. Can you take a screenshot of your javascript console to see if it is reporting any errors? You can access it by hitting control+shift+i on a Windows machine. You can reply here or feel free to email this info to support@eyewire.org.
Also have you tried using Firefox?
Thanks,
M.
Yup - omni.js?1503688677470:sourcemap:3 WebSocket connection to ‘wss://eyewire.org:2569/chat’ failed: Error in connection establishment: net::ERR_CONNECTION_TIMED_OUT
Synchronizer.reconnect @ omni.js?1503688677470:sourcemap:3
omni.js?1503688677470:sourcemap:3 Websocket error
omni.js?1503688677470:sourcemap:3 Websocket closed
omni.js?1503688677470:sourcemap:3 WebSocket
I’ll see if Firefox works
Sounds like WebSockets are blocked for some reason. Did Firefox end up working?